Introduction

To fully engage in your learning experience at the University of Maryland, Baltimore School of Social Work, it’s important that you have the right technology tools at your fingertips. This page provides clear guidelines on the minimum technical requirements needed for online coursework, virtual collaboration, and effective communication. Understanding these essentials will ensure that you can seamlessly access course materials, participate actively, and confidently navigate digital platforms, empowering you to focus on your studies without technological barriers.

Course Definitions

Each course offered at the University of Maryland School of Social Work is delivered in one of four styles:

Hybrid Classes

Hybrid classes require students to participate partially in-person and partially online:

• Hybrid In-Person Meetings occur during odd-numbered class sessions (1, 3, 5, 7, 9, 11, 13, and 15).

• Hybrid Online Meetings are scheduled for even-numbered class sessions (2, 4, 6, 8, 10, 12, and 14).

• Individual instructors may change this schedule and will notify students of any change.

In-Person Classes

Students are required to attend fully in-person during all listed class days and times.

Online Asynchronous Classes

Students complete assignments and activities at their own pace within a specified time frame, typically one week, during which they are expected to connect to their class at least once or twice.

Online Synchronous Classes

Students must participate online at scheduled times and dates, requiring real-time virtual attendance and interaction.

Shady Grove Campus 

ALL courses located at the USG campus are limited to students accepted to the Shady Grove MSW.
Additional USG schedule information available at https://schedule.sgrove.usmd.edu/scheduleofclasses 

Table of Course Offerings

Technology Proficiencies

You should be proficient in the following:

• basic computer skills - turning on and off, navigation, keeping the computer updated

• sending/receiving email including sending and receiving attachments via email

• using a web browser and knowing the difference between tabs, windows, address bars and URL's.

• finding web resources through search engines

• downloading and installing software and/or viewing electronic files

• familiarity with using browser plug-ins (e.g. PDF reader, video, audio)

• using a word processing, presentation software, or other productivity applications

• experience/familiarity with a variety of file formats such as: .rtf "Rich Text Format", .doc or .docx "Microsoft Word Document", and .txt "Text document"

• the ability to be self-directed in learning new technology skills (eg. following a handout, a step-by-step tutorial, online video help, or access to support to learn necessary skills)

Computer Hardware & Software Guidelines

Video Conferencing

In addition to having a computer, a large number of classes may require student participation in live virtual class activities using technologies such as Zoom. The following recommendations will help you have a successful meeting:

• quiet space with no external distractions

• adequate lighting for video conferencing

• a webcam (either external or built into the computer)

• an audio input device such as a built-in microphone, headset or earbuds

Internet Connection

You will need stable access to high speed Internet to for your hybrid/online courses. Cable broadband in your own home is strongly recommended. Your Internet connection is critical in viewing the content in Blackboard and participating in live virtual sessions. 

Here are some places, in case your home network is interrupted, where you may find internet connectivity:

• • Eduroam - this is a wireless network that is found throughout UMB and many college campuses, even in many campus parking lots. You can log into Eduroam wi-fi with your UMID at any Eduroam-participating campus. 

• Wi-Fi parking lots at area libraries:

  • Pratt Library - Baltimore City:

    • https://www.prattlibrary.org/drive-in-wi-fi/

General Requirements

• • PC or Mac with a Modern Fast Processor – i3 processor or higher

  • RAM: Computer memory is directly affected by how many programs are running at any given time. Based on the fact you will be using word processing, accessing the Internet at least 8 GB is preferred

• Sound: Sound and speakers are required. Some programs also require a headset and microphone.

• Network: Wireless Ready or Ethernet

• Monitor Screen: The screen needs to be minimal 800 by 600 but for best viewing experience 1024 x 768 or more. Many new monitors include built-in webcam and speakers.

  • Disk Space: 256 GB of disk space is required for software installation. Certain software components are required for full functionality of hybrid/online courses. To run an automatic system check, visit the Blackboard browser compatibility page.

• PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop computer. If you try working on a mobile phone and something doesn't work, we suggest trying Chrome, Safari and the Blackboard app - and it if still doesn't work, your only option is to use a laptop or desktop computer. 

Internet Browser

Google Chrome is recommended for viewing all hybrid/online courses in Blackboard. However, the three major browsers (Chrome, Firefox and Internet Explorer/Edge if PC or Safari if Mac) should be installed as a backup for non Blackboard related content.

Download Chrome for free here.

Operating System

• • A Windows operating system is recommended, and our learning system works best with Windows 10 or 11

  • Most programs will work on Macintosh OS X platforms. For students using a Macintosh computer, the following specifications should be met:

  • Mac OS X 11.1 (Big Sur) or higher

  • Mac OS X 10.15 (Catalina)

  • Mac OS X 10.14 (Mojave)

  • Mac OS X 10.13 (High Sierra)

Plug-ins

The following plug-ins are required for use with our online programs:

Adobe Reader

Apple Quicktime

Java

Accessibility and Screen Readers

This is for information purposes, for any students who might desire to use a screen reader. Note that screen reader capability is  now built into both Mac  (Voiceover) and Windows (Narrator) systems. Informational links are below:

Information on Blackboard Learn Accessibility and Screen Readers 

Screen Readers Info from American Federation of the Blind

• VoiceOver (latest version for Safari on Macintosh) 

• Narrator (Windows built in)

• Chrome browser plugins:  Screen Reader

• NVDA (Free, Open Source, latest version for Firefox on Windows) 

• JAWS (latest version for Firefox on Windows) 

Anti-Virus

Per the campus IT anti-virus policy, we recommend installing the following software on Windows/Intel laptops: Symantec Endpoint Protection antivirus 

Blackboard Course Availability

• • NOTE: Your instructor can control whether the course is available to students or not. If you see a course listed under My Courses Plus on the My Institution tab that is Not Available - you should email your instructor to request access. Please do not email the IDEA Team or other SSW staff for this.

  • Also: The IDEA Team, working with UMB CITS, archives Bb classes older than 3 years and removes them from Blackboard. The archives are able to be restored if at some point a faculty member requests this. If you intend to keep/store materials from classes, it is highly recommended to download and store them at the time of your class, as you progress through the class. 

After Graduation

• • CITS, who manage the UMID and campus email, has its own policies regarding how long after graduation you can still log in with your UMID to access email/Blackboard. Please contact help@umaryland.edu for more information if needed. 

  • If you intend to keep/store materials from classes, it is highly recommended to download and store them at the time of your class, as you progress through the class.  The IDEA Team estimates graduates will have 6 months after graduation to log in and download course materials, as long as the faculty member has not turned off course access. It could be longer.

  • **See information from CITS about graduating student access to Office 365. 

  • **According to UMB CITS Directory department: Alumni will always be able to authenticate to Blackboard.  Non-degree students will lose access roughly a year after taking their last class.
    
    

Resources:

UMB Computing Policies

Blackboard Learn Browser Checker

Blackboard Learn Browser Requirements 

Blackboard Learn Browser Support