On this page, you will identify which tools are used when communicating with a professor. These online tools include Blackboard Collaborate, Webex, Microsoft Teams and Voicethread.
Zoom is the #1 videoconferencing tool used for classes and meetings at SSW. Zoom is available at https://umaryland.zoom.us by logging in with the SSO login and your UMID. Support is offered through firstname.lastname@example.org or 410-706-HELP. Zoom is offered as a "Licensed" account to all SSW faculty, staff and students, with equal access to settings, meetings and recordings. See more about Zoom.
Voicethread is an asynchronous tool for presentations, communicating and discussion. Please start by reading the student voicethread page and then view the presentation using this link, in which you can also practice adding a brief comment. You will need to be logged into https://umaryland.voicethread.com with your UMID first, in order to add a comment.
Microsoft Teams (formally Skype for Business) is a group collaboration tool that provides for team communication, collaboration, persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration using Office 365. This tool is perfect for student group communication. (Note that few if any classes at SSW are officially using this tool, but we mention it because you do have access and can use it to communicate with fellow students.)
Visit office.com and click Sign in.
Login using your UMID.
Authenticate via Duo.
Select Teams from the list of available icons.
In the search bar, type the name or email address of the person you wish to message.
Type a New Message to begin an instant messaging session.
You can add video and audio or create a Team with more than one person.
Blackboard Collaborate is a tool for synchronous communication that may include audio, video, screen sharing, polls, text chat, breakout rooms, whiteboards, slides, and images. Very few instructors at SSW use Collaborate, as most have changed to using Zoom instead.
Blackboard Collaborate works best with GOOGLE CHROME, not Internet Explorer or Safari. (See more system requirement information.)
We highly recommend you plug in earbuds, headphones, or a USB headset and make sure audio is going out of them before entering the Collaborate room. You will have more control over the volume and it will be easier to hear all participants this way.
One of the main things you may need to do after entering a Collaborate session is the click the purple arrows that are in the lower right of the screen, which will open up a panel so that you can get to the text chat, settings, participants, etc.
For those who have problems connecting to audio via the computer, a telephone number and PIN code are provided as well.
To access this # and pin code, click on the 3 white lines in the far upper left in the Collaborate room, and click Use your phone for audio
The PIN # is different for each participant, so your instructor can't give that to you in advance.
Here is a link to tips for students using the BlackBoard Collaborate platform for the first time -(https://enus.help.blackboard.com/Collaborate/Ultra/Participant).
Please review the tips for getting started before entering your first session.
Log in to Office.com and launch Microsoft Teams.
Familiarize yourself with Teams and begin a chat with anyone from the IDEA Team (hint: their names are at the beginning of this tutorial).
After you have completed exercise 10, please go to Step 11.