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Introduction
Introduction
Welcome to the Browser and Blackboard Login Orientation page. We've got your back when it comes to navigating Blackboard and this page will help.
Key Points on this Page:
Using Google Chrome as the preferred browser and the reasons why
Using FREE Office 365 and the reasons why
Leveraging DUO for Multi-Factor Authentication and the importance of Multi-Factor Authentication
Minimum Technology Requirements that are in place for success as a SSW student.
To Six FAQs about accessing Blackboard including how to retrieve a lost password and how to access Blackboard.
Page Summary for quick reference
Get the Software you need for Succuss in your MSW Program
Get the Software you need for Succuss in your MSW Program
✅ Download Google Chrome
✅ Download Google Chrome
Google Chrome offers optimal compatibility and performance for accessing Blackboard. Ensure you're using the latest version for the smoothest experience.
We recommend downloading and using Google Chrome for all Blackboard activities. Using other browsers may cause issues with assignment submissions or quizzes. DOWNLOAD CHROME FOR FREE HERE.
✅ Download Microsoft Office Applications
✅ Download Microsoft Office Applications
It is critical that all papers and other correspondence be completed using Microsoft Office Applications.
The School of Social Work provides FREE access to the entire Microsoft Office suite of applications. You can access and use these applications both online and through downloads. To learn more and to access this software please visit the Microsoft 365 page on the CITS Website
Why do I need Microsoft?
Why do I need Microsoft?
We strongly recommend that you avoid submitting assignments in formats created with Mac apps (like Pages, Keynote, and Numbers) or Google tools (like Docs, Sheets, and Slides). These formats are not always compatible with Blackboard or faculty systems, and some instructors may not accept them. To avoid formatting issues and potential missed deadlines, please convert your files to PDF or Microsoft Office formats (e.g., .docx, .pptx) before uploading.
Minimum Technology Requirements
Minimum Technology Requirements
Click this link to view the Minimum Technology Requirements for participating in all SSW courses. Please do not try to navigate classes using a tablet or mobile phone. Yes, your experience may work, but a full-sized laptop or desktop computer is best..
✅ Determine if your computer or device is Blackboard Compatible
✅ Determine if your computer or device is Blackboard Compatible
Supported Browsers, Operating Systems, and Devices
❗ PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop compute
Using Duo Multi-Factor Authentication
Using Duo Multi-Factor Authentication
All students will need to use Duo multi-factor authentication to enter Blackboard.
Please visit the DUO Website from CITS about getting this set up and entering Blackboard. Also note: only CITS Helpdesk can help you with Duo issues. The IDEA Team cannot assist. Please see all the CITS documentation and FAQs for existing users as well as how to receive support for Duo.
Frequently Asked Questions about Blackboard
Frequently Asked Questions about Blackboard
How Do I Access My Blackboard Course?
How Do I Access My Blackboard Course?
To access your courses, you will need to go to blackboard.umaryland.edu. You will need a working UMID from CITS before you can log in.
❗ It is useful if your campus email address is set up before you log into Blackboard the first time.
Can I Access Blackboard on a Mobile Device?
Can I Access Blackboard on a Mobile Device?
Click these links to access Blackboard on your iOS, Android, Windows. You can also use Bb Student Mobile app.
❗ PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop computer. If you try working on a mobile phone and something doesn't work, we suggest trying Chrome, Safari, and the Blackboard app - and it if still doesn't work, your only option is to use a laptop or desktop computer.
What is the Link to Blackboard?
What is the Link to Blackboard?
The Blackboard link is also available on the main SSW website.
What USERID and Password do I Use?
What USERID and Password do I Use?
You will need to login into Blackboard using your UMID and password. These are managed in the campus directory system, by CITS.
I Cannot Remember My USERID and Password.
I Cannot Remember My USERID and Password.
If you do not know your MYUMB ID, please go here.
I Lost My Phone and Cannot Access DUO.
I Lost My Phone and Cannot Access DUO.
You can generate a bypass code to log into Blackboard from anywhere with an internet connection at https://directory.umaryland.edu
After logging in, select Multi Factor Authentication (Duo) on the left, and the select the yellow "Generate Bypass Code" button.
You will be given an alphanumeric code.
When you are faced with DUO, you will then click to submit the bypass code you generated, so you do not need your cell phone.
✅ Exercise 2:
✅ Exercise 2:
Please log in to Blackboard and then come back to this page. DO NOT CONTINUE UNTIL YOU HAVE SUCCESSFULLY LOGGED IN - Or you will get Access Denied errors.
Please visit the Minimum Technology Requirements page to ensure you have adequate technology for a successful experience.
Please download Google Chrome for use immediately.
⁉️ Important
⁉️ Important
If you see an Error message, you are probably not logged in. Log in first!
Page Summary
Page Summary
Navigating Blackboard should be hassle-free, and with the right tools and knowledge, it can be! From choosing the right browser to setting up Multi-Factor Authentication, we've got everything covered to ensure your learning journey remains smooth sailing. Still, have questions? Feel free to reach out, and we'll be happy to assist you!
These tutorials will serve reminders later during your studies if you forget how to do something within Blackboard.
Once you have logged into the Blackboard Orientation course, please move to Step 3.
This page was last edited 7/1/2025.
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