Step 2: Browser and Blackboard Logins

Introduction

Getting started with Blackboard is a lot easier when your technology is set up correctly from the very beginning. This page will walk you through the essential tools, browser recommendations, login requirements, and technology checks needed for a successful experience in your MSW program. Before moving forward in the orientation, take a few minutes to make sure you can log in to Blackboard successfully, install the recommended software, and review the minimum technology requirements. These simple steps now can help prevent common issues later with assignments, quizzes, videos, and course access. Think of this page as your “technology readiness checkpoint” before classes begin.

Top Tips:

Always use Google Chrome for any Blackboard work.
Do not rely on mobile phones or tablets to complete course work.
Make sure you review and MEET the Minimum Technology Requirements before continuing.
Before proceeding with the next step, make sure you can successfully login to Blackboard.
Hint: hopefully you went to Blackboard first before clicking here.

Get the Software you need for Success in your MSW Program

✅ Download Google Chrome

Google Chrome offers optimal compatibility and performance for accessing Blackboard. Ensure you're using the latest version for the smoothest experience.

We recommend downloading and using Google Chrome for all Blackboard activities. Using other browsers may cause issues with assignment submissions or quizzes. DOWNLOAD CHROME FOR FREE HERE.

✅ Download Microsoft Office Applications

It is critical that all papers and other correspondence be completed using Microsoft Office Applications.

The School of Social Work provides FREE access to the entire Microsoft Office suite of applications. You can access and use these applications both online and through downloads. To learn more and to access this software please visit the Microsoft 365 page on the CITS Website

Why do I need Microsoft?

We strongly recommend that you avoid submitting assignments in formats created with Mac apps (like Pages, Keynote, and Numbers) or Google tools (like Docs, Sheets, and Slides). These formats are not always compatible with Blackboard or faculty systems, and some instructors may not accept them. To avoid formatting issues and potential missed deadlines, please convert your files to PDF or Microsoft Office formats (e.g., .docx, .pptx) before uploading.

Minimum Technology Requirements

Click this link to view the Minimum Technology Requirements for participating in all SSW courses. Please do not try to navigate classes using a tablet or mobile phone. Yes, your experience may work, but a full-sized laptop or desktop computer is best..

✅ Determine if your computer or device is Blackboard Compatible

Supported Browsers, Operating Systems, and Devices

❗ PLEASE NOTE: for information on assistive technologies such as screen readers and/or Blackboard Ally, which provides more alternative content types for accessibility that include audio and language translations, please see the Minimum Technology Requirements.

Using Duo Multi-Factor Authentication

All students will need to use Duo multi-factor authentication to enter Blackboard.

Please visit the DUO Website from CITS about getting this set up and entering Blackboard. Also note: only CITS Helpdesk can help you with Duo issues. The IDEA Team cannot assist. Please see all the CITS documentation and FAQs for existing users as well as how to receive support for Duo.

Frequently Asked Questions about Blackboard

How Do I Access My Blackboard Course?

To access your courses, you will need to go to blackboard.umaryland.edu. You will need a working UMID from CITS before you can log in.

❗ It is useful if your campus email address is set up before you log into Blackboard the first time.

Can I Access Blackboard on a Mobile Device?

Click these links to access Blackboard on your iOS, Android, Windows. You can also use Bb Student Mobile app.

❗ PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop computer. If you try working on a mobile phone and something doesn't work, we suggest trying Chrome, Safari, and the Blackboard app - and it if still doesn't work, your only option is to use a laptop or desktop computer.

What is the Link to Blackboard?

The Blackboard link is also available on the main SSW website.

What USERID and Password do I Use?

You will need to login into Blackboard using your UMID and password. These are managed in the campus directory system, by CITS.

I Cannot Remember My USERID and Password.

If you do not know your MYUMB ID, please go here.

I Lost My Phone and Cannot Access DUO.

You can generate a bypass code to log into Blackboard from anywhere with an internet connection at https://directory.umaryland.edu

After logging in, select Multi Factor Authentication (Duo) on the left, and the select the yellow "Generate Bypass Code" button.

You will be given an alphanumeric code.

When you are faced with DUO, you will then click to submit the bypass code you generated, so you do not need your cell phone.

⁉️ Important

If you see an Error message, you are probably not logged in. Log in first!

Page Summary

Navigating Blackboard should be hassle-free, and with the right tools and knowledge, it can be! From choosing the right browser to setting up Multi-Factor Authentication, we've got everything covered to ensure your learning journey remains smooth sailing. Still, have questions? Feel free to reach out, and we'll be happy to assist you!

✅ Actions to Take

On each page of this introduction, we will suggest one or two things you can do right now to ensure you are ready for your first day of class.

Please log in to Blackboard and then come back to this page. DO NOT CONTINUE UNTIL YOU HAVE SUCCESSFULLY LOGGED IN - Or you will get Access Denied errors.
Please visit the Minimum Technology Requirements page to ensure you have adequate technology for a successful experience.
Please download Google Chrome for use immediately.
Complete the Technology Readiness Quiz before proceding the to next step in the Orientation.

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This page was last edited 5/14/2026

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