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Introduction
Introduction
Welcome to the Browser and Blackboard Login Orientation page. We've got your back when it comes to navigating Blackboard and this page will help.
Key Points on this Page:
Using Google Chrome as the preferred browser and the reasons why
Using FREE Ms Office apps and the reasons why
Leveraging DUO for Multi-Factor Authentication and the importance of Multi-Factor Authentication
Minimum Technology Requirements that are in place for success as a SSW student.
Top Ten FAQs about accessing Blackboard including how to retrieve a lost password and how to access Blackboard.
Page Summary for quick reference
Using Google Chrome
Using Google Chrome
Google Chrome offers optimal compatibility and performance for accessing Blackboard. Ensure you're using the latest version for the smoothest experience.
Download Google Chrome
Download Google Chrome
If you currently do not have Google Chrome on your computer, please DOWNLOAD FOR FREE HERE. Failure to use Google Chrome may hinder your experience as a student. While many browsers are compatible with Blackboard, we have found that Google Chrome is the most reliable. All of our templates and architecture has been built on a Chrome Browser, so we know what to look for when troubleshooting.
Downloading Microsoft Office Applications
Downloading Microsoft Office Applications
It is critical that all papers and other correspondence be completed using Microsoft Office Applications. Using other applications like Apple Pages, Google Docs or Open Office should be avoided. As such, the School of Social Work provides FREE access to the entire Microsoft Office suite of applications. You can access and use these applications both online and through downloads. To learn more and to access this software please visit the Microsoft 365 page on the CITS Website
Note: The use of Mac apps such as Pages, Keynote and Numbers as well as the use of Google apps such as Docs, Sheets and Slides is STRONGLY discouraged. Most Instructors will NOT accept these as adequate submissions and submission of said documents may result in missed deadlines.
Minimum Technology Requirements
Minimum Technology Requirements
Click this link to view the Minimum Technology Requirements for participating in all SSW courses. Please do not try to navigate classes using a tablet or mobile phone. Yes, your experience may work, but a full-sized laptop or desktop computer is best.
Using Duo Multi-Factor Authentication
Using Duo Multi-Factor Authentication
All students will need to use Duo multi-factor authentication to enter Blackboard.
Please visit the DUO Website from CITS about getting this set up and entering Blackboard. Also note: only CITS Helpdesk can help you with Duo issues. The IDEA Team cannot assist. Please see all the CITS documentation and FAQs for existing users as well as how to receive support for Duo.
DETERMINE IF YOUR COMPUTER OR MOBILE DEVICE IS BLACKBOARD COMPATIBLE
Supported Browsers, Operating Systems, and Devices
PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop computer.
Please note that your instructors make the course available to you in Blackboard. Until they do, you will not see your course listed in Blackboard.
Some instructors open courses early and some do not. If you do not see your course listed and are eager to, please email your instructor. Neither the IDEA Team nor any other staff entity will make your course available before the semester begins. Only your instructor will do so.
Here is a UMB Directory where you can locate folks by last name: Another tip, is that in Outlook, typically, when composing a message, if you start typing a last name, it will pull up suggested people from the directory, as well as typically offer up a directory where you can search for folks.
Frequently Asked Questions about Blackboard
Frequently Asked Questions about Blackboard
How Do I Access My Blackboard Course
How Do I Access My Blackboard Course
To access your courses, you will need to go to blackboard.umaryland.edu. You will need a working UMID from CITS before you can log in.
It is also most useful if your campus email address is set up before you log into Blackboard the first time.
Can I Access Blackboard on a Mobile Device
Can I Access Blackboard on a Mobile Device
Click these links to access Blackboard on your iOS, Android, Windows. You can also use Bb Student Mobile app.
PLEASE NOTE: not all functions work on all devices. We strongly advise against trying to complete the MSW program on a mobile phone, since there are functions in Blackboard that ONLY work properly on a laptop or desktop computer. If you try working on a mobile phone and something doesn't work, we suggest trying Chrome, Safari, and the Blackboard app - and it if still doesn't work, your only option is to use a laptop or desktop computer.
What is the Link to Blackboard
What is the Link to Blackboard
The Blackboard link is also available on the main SSW website.
What USERID and Password do I Use
What USERID and Password do I Use
You will need to login into Blackboard using your UMID and password. These are managed in the campus directory system, by CITS.
I Cannot Remember My USERID and Password
I Cannot Remember My USERID and Password
If you do not know your MYUMB ID, please go here.
I Lost My Phone and Cannot Access DUO
I Lost My Phone and Cannot Access DUO
You can generate a bypass code to log into Blackboard from anywhere with an internet connection at https://directory.umaryland.edu
After logging in, select Multi Factor Authentication (Duo) on the left, and the select the yellow "Generate Bypass Code" button.
You will be given an alphanumeric code.
When you are faced with DUO, you will then click to submit the bypass code you generated, so you do not need your cell phone.
Page Summary
Page Summary
Navigating Blackboard should be hassle-free, and with the right tools and knowledge, it can be! From choosing the right browser to setting up Multi-Factor Authentication, we've got everything covered to ensure your learning journey remains smooth sailing. Still, have questions? Feel free to reach out, and we'll be happy to assist you!
Exercise 2:
Exercise 2:
Please log in to Blackboard and then come back to this page. DO NOT CONTINUE UNTIL YOU HAVE SUCCESSFULLY LOGGED IN - Or you will get Access Denied errors.
Please visit the Minimum Technology Requirements page to ensure you have adequate technology for a successful experience.
Please download Google Chrome for use immediately.
These tutorials will serve reminders later during your studies if you forget how to do something within Blackboard.
Once you have logged into the Blackboard Orientation course, please move to Step 3.
Important
Important
If you see an Error message, you are probably not logged in. Log in first!
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